Imports Product Specialist

Position Purpose & Summary
The prime focus of this role is on the Combilift, Aisle-Master and Agria products, in addition to key Adapt-A-Lift customers.

Primary Responsibilities
Sales
• Achieve sales budgets as set by the Victorian State Manager
• Visit current Combilift, Aisle-Master and Agria customers on a scheduled basis
• Deliver customer reports on a scheduled basis
• Establish, build and maintain relationships with current and prospective Combilift, Aisle-Master and Agria clients
• Document any customer complaints, issues and equipment requirements and coordinate resolution of the same
• Assist with customer enquiries in relation to sales and long term rentals of Combilift, Aisle-Master and Agria
• Attend deliveries of Combilift, Aisle-Master and Agria equipment to sites and provide equipment familiarisation training and acceptance sign off
• Promote and ensure Combilift, Aisle-Master and Agria customers are utilising AAL casual rental facilities
• Promote and ensure Combilift, Aisle-Master and Agria customers are utilising AAL’s training, licensing and refresher courses
• Promote and ensure Combilift, Aisle-Master and Agria customers are utilising AAL’s battery maintenance facilities
• Inspect Combilift, Aisle-Master and Agria units by site and report on condition and servicing standards
• Provide Combilift, Aisle-Master and Agria customers with quotations on “value added items” – Speedshield, battery maintenance, training, etc.
• Provide customers with quotations for additional Combilift, Aisle-Master and Agria equipment
• Provide Sales Reps with information for additional equipment
• Assist with collection of accounts and clarification of disputes
• Assist with site assessments and valuations of used equipment
• Assist with Combilift, Aisle-Master and Agria demonstrations as required
• Maintain Combilift, Aisle-Master and Agria site equipment schedules
• Update database on potential customers, including current supplier details
• Identify the opportunity for Combilift, Aisle-Master and Agria equipment upgrades and contract extensions
• Assist the Imports National Sales Manager in the delivery of quotes, demonstrations and site appraisals
• Generate monthly report, including outstanding and completed actions
• Promote the sales of parts and service for the Combilift and Aisle-Master products
• Maintain major AAL accounts as nominated by the State Manager

Other
• Complete other tasks as requested by the State Manager

To apply, please forward your resume to: Email: .(JavaScript must be enabled to view this email address)