An Interview With Peter Wortley, General Manager Operations – Big Trucks
Filed under: Staff Stories
Peter Wortley was recently appointed as Adaptalift Hyster’s “General Manager Operations – Big Trucks”. Peter will oversee all Big Truck operations and sales nationally. Previously our Victoria/Tasmania State Manager, Peter has over 15 years invaluable industry experience. Luckily for us, Peter was able to take a few minutes from his busy schedule to sit down and tell us a little bit about himself.
1. Tell us a bit about your background in the materials handling industry.
I have been involved in the materials handling industry for approx. 15 years. My previous experience has been in Sales, Service, Sales Management and State Management and my new role as General Manager – Operations – Big Trucks
2. How long have you been at Adaptalift Hyster?
I commenced employment at AALH March 2009 as the State Manager – VIC/TAS
3. What is the most challenging part of your job?
My biggest challenge is trying to be in 10 places at the same time.
4. How does working with Big Trucks differ to other types of materials handling equipment?
If you make a small error in a site survey with a small unit, say a 2.5 ton unit, it is not that difficult to overcome by changing a mast or a set of tyres or even changing out the unit. If you make a mistake with a big truck you will enter a world of pain.
5. What makes Hyster Big Trucks stand out from the competition?
On some of our new models we have features that no other company is able to supply. For example, on our new H22.00 range we have a new axel tech drive axel which is unique to the Hyster. To add to this we are bringing all big trucks in fitted with our own safety and online fleet management system – being ForkTrack.
6. Do you have a favorite big truck? If so, why?
Not really – I honestly believe that all of the big truck range we have are great trucks.
7. What is the most important piece of advice you would give someone who is in the market for a big truck?
The best advice I could offer is not to base a decision on price – the biggest component of owning or renting big trucks is the backup service provided. The initial purchase price is forgotten very quickly when a customer discovers that they have no real support when a unit goes down.
8. What innovations and advancements in the industry are you most excited about?
Technology – Adaptalift Hyster are doing a lot of behind the scenes work to give our customers a better format for live data to assist in increasing productivity.
9. Where do you see the big truck industry 10 years from now?
All going well I would like to see the big truck industry all owning Hysters!!
10. If you could sum up Hyster Big Trucks in one word, what would it be?
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