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10 Tips for Buying Big Forklift Trucks

Filed under: Forklift Basics

Big Hyster Forklift

A lot of thought and research needs to be done when considering the purchase of a big forklift truck. Big trucks are expensive equipment and are usually built to order; therefore it is important to have the correct knowledge of the different models and makes to correctly specify the requirements for your business before costly mistakes are made.

When asked what would be the most important advice for someone in the market for a big truck, Wayne Pearce (Adaptalift’s big truck specialist) responded “Do your homework, and ask the experts for advice. Don’t just look at what you are doing today; think about tomorrow. Big Trucks are expensive and making the right decision is very important.”  There are many points to consider when purchasing a big truck so below are some simple tips to follow in order to ensure you make the right decision.

  1. Do your research
    Consider all uses of the truck for your current business needs; but don’t forget about looking at possible changes in the future. These future changes could include location, load size including overall dimensions, shape, and weight, and many other factors. You also need to consider what the expected period of time is that your business will need a big truck.
  2. Talk to the experts
    Contact an experienced supplier and discuss your specific needs and current business to consider all your options. An experienced dealer should be chosen from a nearby location so physical demonstrations of the models you’re looking at can be performed. Select a supplier that has dedicated staff allocated to the management, sale and maintenance of big trucks.
  3. Investigate product reliability & quality
    Do you have similar equipment for other business operations that have proven to be reliable? Talk with other big truck users similar to your business. Your big truck supplier should be able to introduce you to some. Check for quality by looking at the welds, mast, cab & overall design. Consider the engine manufacturer chosen for the machine and if they are known for quality and reliability. Look at where the equipment is built and what the manufacturing facilities are like, and ask for a tour of the facilities if possible. Hyster for example, welcomes customer visits to its world class assembly line for Big Trucks in Nijmegen, The Netherlands.
  4. Check cost of ownership
    Does the equipment have a low cost of ownership? Remember that your expenses won’t stop after the initial upfront cost; make sure your supplier explains the running costs before you make the deal. And remember that the initial cost is only a small fraction of the ongoing running costs. Key costs to consider are:
    • Productivity - Consider driver comfort, control and manoeuvrability
    • Maintenance costs - How easy is the machine to service? Ensuring the equipment you purchase has easy serviceability will reduce overall maintenance costs.
    • Operator equipment & product damage - Caused by operator error.
    • Tyre wear - The cost of replacing tyres over the life time of the machine.
    • Fuel costs - Check how fuel efficient the machine you are buying is going to be. Does it have fuel saving modes or automatic shutdown when not in use?
    • Parts costs - Get your supplier to provide you with estimates of parts costs. If you’re renting, this cost will be part of the overall maintenance cost.
    • Resale value - Consider the value of the machine at the end of its working life? If you’re buying the machine, research what brand has the best resale value.
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  6. Consider Safety
    Product damage and operator damage can easily become the biggest cost factors involved with owning a big truck. Due to the large capital investment of the machine, it is critical to safe guard your assets. Ensure you get the best operator safety system for your machine.
    ForkTrack comes standard with Adaptalift Hyster’s big trucks and is the most advanced forklift safety system available. ForkTrack dramatically reduces risk involved with operator errors and truly safe guards your equipment. For more information visit our ForkTrack page.
  7.  

  8. Understand what you’re paying for
    The best advice comes from Peter Wortley, Adaptalift Hyster’s General Manager Operations for big trucks, where he says that you should not base a decision on price alone! He suggests “the biggest component of owning or renting big trucks is the backup service provided”. There is no real value in buying a cheaper big truck if there is no service and support offered if the unit goes down. Make sure there is local support to maintain your truck quickly if there is a breakdown. It is important to note that maintaining a big truck is different to typical forklift maintenance and needs an experienced professional.
  9.  

  10. Do they have an available parts supply?
    Can your supplier assist with any spare parts needed at a fast rate to avoid down time of your truck?  Does your supplier have a range of these parts in stock at given times? Also ask about parts for your truck after a certain age to gain security regarding future maintenance with your truck.
  11. Is the job well planned?
    You may be able to reduce your fleet size by re-organising certain areas. Factoring in and optimising big truck drive paths and operating areas is something that your big truck supplier should be able to help you with.
    Adaptalift Hyster has significant experience helping businesses realise their potential and optimising their fleet and operations.
  12.  

  13. Does the truck have a dual purpose?
    Can the attachments be swapped easily and is the load centre/capacity correct to allow for these changes?
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  15. If a standard machine cannot do the work, can the supplier demonstrate specially engineered solutions?
    A high percentage of Big Trucks have a special engineering element to them and we advise discussing special requirements directly with the manufacturer.

Following these tips will help you make the right decision the first time, as learning through mistakes is an extremely costly exercise when it comes to big trucks. Get your big truck partner right the first time.

With more than 50 different models from 8 to 52 tonne lifting capacity, the Hyster Big Trucks range brings strength to ports, terminals and heavy industry all over the world.

To add to this we are bringing in all big trucks fitted with our own safety and online fleet management system ForkTrack.

Visit our Adaptalift Hyster new forklifts page and check out our complete range of forklifts.

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7 comments

I want to purchase this truck. Can you please tell me its features?

Sprayrite Qld
August 27, 2012 - 6:06 pm

Hi there,

Are you referring to the truck in the photo above? If so, that is the Hyster H36.00–48.00XM(S)–12 Series and you can find out more about it here:

http://www.aalhysterforklifts.com.au/index.php/new-forklifts/big_trucks/H36.00_48.00XMS_Big_Forklifts

Or feel free to give us a call if you’d like to learn more.

AAL Admin
August 27, 2012 - 6:10 pm

You have said very well in your all tips. Especially, about talk to the expert is very useful.   

Truck Hire
December 25, 2012 - 6:52 pm

   
You explained very well about the factors which should be kept in mind before purchasing heavy truck from any forklift truck supplier.

gordonhall18
January 24, 2014 - 10:26 pm

                       
                      Thanks for putting together some tips for buying a forklift.  You make a great point about how important it is to consult with an experienced supplier who can help meet your specific needs.  I would think that it is very helpful to work with someone who has extensive knowledge of the industry so you can find the best products. http://www.alliedforklifts.com.au/

Marie Watson
July 13, 2016 - 1:23 pm

I like your tip to see if the supplier has an available parts supply to help with any repairs in the future. Would it be smart to buy your own replacement parts to have on hand if the supplier can’t guarantee that they will have the parts? Is it normal for a supplier to have parts for older forklifts? Thanks or these great tips! http://www.iltalaska.com

April Cook
July 14, 2016 - 3:25 am

Thanks for sharing good information.
                     

Mahesh
July 30, 2016 - 7:10 pm

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